Our take: Best for odd vehicles and zero money down.
RoadRunner will move things the others will not: RVs, boats, oversized equipment, and vehicles bound for Puerto Rico and the Caribbean. You pay nothing until the day your vehicle is scheduled for pickup, and you get a 24/7 tracking portal. Forbes Home's survey found RoadRunner customers were the most satisfied of any company with the condition of their car on arrival. The weak spot is reaching a human when something changes; hold times and unreturned calls come up more than we would like.
Pros and cons
What works
- No payment of any kind until pickup day, with free cancellation before then
- Ships RVs, boats, heavy equipment, and to Puerto Rico and the Caribbean
- 24/7 online tracking portal
- Veteran-owned with three decades of operating history
- U.S. News' pick for insurance coverage options
- Top marks for vehicle condition on delivery in Forbes Home's survey
What to watch
- Long phone hold times and slow callbacks are the most common complaint
- Several reviews describe a rate increase the day before pickup
- No delivery guarantee and no rental-car provision for long delays
- Support is not 24 hours even though tracking is
Ratings across the web
Numbers below were checked in August 2026. Review counts move daily; treat them as a snapshot.
Zero down
Most brokers take nothing at booking and a deposit at dispatch. RoadRunner takes nothing until the day the carrier is scheduled to arrive. If your plans change before that, you walk away clean. For someone buying a car sight-unseen at auction, or waiting on a closing date, that flexibility is worth real money.
Vehicle coverage
If it rolls, floats, or sits on a trailer, RoadRunner will quote it. That includes travel trailers, boats on trailers, construction equipment, and oversized trucks. It also covers the overseas legs to Hawaii, Alaska, Puerto Rico, and U.S. Caribbean territories. None of the other four match that menu.
What the reviews say
Two clear camps. The larger camp describes an easy booking, a professional carrier, and a car that arrived early and clean. The smaller camp describes calling dispatch and waiting 40 minutes, or getting an email the afternoon of pickup that no driver was coming. The pattern suggests RoadRunner's carrier network is strong and its phone staffing is thin. Book early, confirm by email, and you avoid most of the second camp's experience.
Who it is for
Anyone shipping something other than a standard car, anyone who does not want money tied up before pickup, and island destinations. Less ideal if you expect to need hand-holding mid-shipment.
Questions people ask
Is RoadRunner a carrier?
No. RoadRunner is a broker operating under AM Freight Operations Inc. The truck that arrives belongs to a partner carrier.
When do I pay?
Nothing until the scheduled pickup day. Before that you can cancel at no cost.
Does RoadRunner ship internationally?
Only to U.S. states and territories, including Hawaii, Alaska, Puerto Rico, and parts of the Caribbean.